At Pink Spalon, we take the time to prepare for your scheduled appointment before your arrival. We are committed to providing you all with exceptional service. When a client cancels without giving enough notice, they prevent another client from being seen. Please give us 24 hours’ notice to notify us of any changes or cancellations. We understand that life & circumstances sometimes prevent you from keeping your appointments, but if 24-hour notification is not given, you will be charged the full amount of your scheduled service for the missed appointment.

Treatment packages are non-refundable, non-transferable, and non-exchangeable. The spa reserves the right to offer and recommend alternative spa treatments if the ones requested are not available. Under no circumstances will refunds be issued for services rendered.